Q-Based Healthcare realizes that when you are waiting for relief, you want to get your package as soon as possible. That is why our shipping department prides themselves on their knowledge, efficiency, and accuracy. They want to know that they are doing their best to get your products to you.

Our shipping department gives you:

• Discreet packaging – no one can tell what you have ordered.
• World wide shipping – from Louisiana to London to Lisbon – we will get it to you.
• Shipping options to fit your needs and budget from Overnight to Ground Service
• Tracking information for every package

Our shipping department is available Monday through Friday from 7:00am till 3:00pm.

Orders placed after 12:00pm CST will ship the following business day. Orders placed for Overnight Standard Delivery via FedEx that are placed between 12:00pm CST on Thursday and 12:00pm CST on Friday will be delivered on the following Monday. Orders placed after 12:00pm CST on Friday via FedEx will not ship until the following Monday morning. We offer Overnight Standard Delivery on packages shipped via FedEx. Overnight Standard Delivery does not include Saturday Delivery. Customers may call our Customer Service desk when placing an order to make special arrangements for a Saturday delivery.

Please keep in mind that FedEx does not deliver to PO Box numbers. It must be a valid street address.

The Shipping Department takes great care to ensure that your product is packaged and shipped, so that the package is well protected during transit to your location. However, damages do occur on occasion. In the event that damaged product arrives to you, we ask that you contact us immediately, so that we can determine and eliminate the cause for damage.